These are the terms and conditions on which we agree to supply products to you, whether the products consist of goods, services, digital content or a mixture of those things. Kindly review these terms carefully before placing an order with us or logging into our platforms.

By acknowledging any part of our services, you agree to these terms and conditions and policies. Upon acceptance of your order or login, these terms will apply regardless of the nature of your participation, whether it’s through booking, registration, or mere access. If you disagree with any part of these terms, please contact us for clarification before proceeding further.

We are Freedom Lifestyle Creators FZCO, a freezone company registered in the United Arab Emirates. Our registered office address is Dubai Silicon Oasis, DDP, Building A2 Unit 001, Dubai, United Arab Emirates, P.O. Box 432001.

You may contact us by writing to the address above or by email at team@tjibaria.com.

We will correspond with you through letters, phone calls, or email using the contact information provided by you at the time of ordering the products or services.

You may place an order for our products or services in person at one of our live events, or by post, phone, email, or online.

Your orders will be confirmed by email, and upon such confirmation, a binding legal contract shall come into effect between you and us. These terms and conditions and all such other policies are implied before and upon such confirmation. 

We reserve the right to charge a no-show fee at the time of placing an order, even if it is an order for a free events. The no-show fee may be forfeited if you fail to attend the event. If you attend the free event, the no-show fee will be refunded in full within 30 calendar days from the date of the event. 

You can pay us in cash, by debit or credit card or by electronic bank transfer. We do not charge for handling debit or credit card payments. If you agree to pay for a product by debit or credit card, you authorise us to take payment from the card, the details of which are shown on the booking form, in accordance with the payment plan set out on the booking form.

If you agree to pay in cash or by electronic bank transfer, you agree to pay us not later than the dates set out on the booking form.

If payment is refused by your card issuer, or if you fail to pay us in accordance with the payment plan, we will contact you to ask for an alternative method of payment. If you have not paid the full price of the event at least 48 hours before the event starts or our product is due to be delivered, we reserve the right to refuse you entry to the event or to supply the product.

If you do not attend an event which you have booked for, we may deduct an additional GBP100 from your credit card to pay for materials which have been prepared for your use.

You have the right to change your mind and cancel your order at any time within 14 days after the date we have emailed you to say we accept your order, but you cannot change your mind (even if the cancellation period is still running), all subject to other clauses under these terms and conditions:

• if the order was for digital content and we have sent you the digital content or the necessary log-in details; or

• if the order was for a service, and we have already delivered the service.

You have no legal right to cancel your order or if you change your mind after the 14-day period, such rights do not apply, but please contact us. However, if possible and at our discretion upon being contacted, we may provide you with a credit or allow you to transfer your booking to another person.

We may terminate the contract with you, by notifying you in writing by post or email:

• If you fail to make a payment when due; or 

• If, during the provision of coaching or mentoring services, we determine that your behaviour renders the continued delivery of these services impracticable.

We are committed to ensuring that our products meet the highest standards in line with the applicable laws in the United Arab Emirates and the United Kingdom, including due adherence to the Consumer Protection Law (Federal Law No. 15 of 2020) and the Civil Code (Federal Law No. 5 of 1985) as applied even Consumer Rights Act 2015. For full details of your rights, please visit the Citizens Advice Bureau website at www.adviceguide.org.uk, for UAE: www.moec.gov.ae/en/consumer-complaints or see a legal adviser. In summary, your rights are:

• Digital Content: If you purchase digital content from us and it is not as described, unfit for its intended purpose, or of unsatisfactory quality, you are entitled to a remedy, which may include a repair, replacement, or a refund of some or all of the money paid, provided that we cannot correct the issue within a reasonable time or without causing significant inconvenience. If you can demonstrate that our digital content caused damage to your device due to our failure to exercise reasonable care and skill, you may be entitled to a remedy, including compensation.

• Services: If you purchase services from us and the services are not provided with the necessary skill and care, you may request that we redo the service free of charge, or you may be entitled to a partial or full refund, as applicable.

• General Information and Advice: The presentations and materials distributed at our events are intended for general informational purposes only. We do not guarantee that the information provided, nor the techniques and methods presented, will be applicable or effective for your specific personal or business circumstances.

• General Information and Advice: While we will make every effort to ensure that any advice provided during coaching sessions is accurate and suitable to your needs, we cannot guarantee that our advice will result in any specific outcome or result.

• Financial Advice: We are not licensed financial advisers, and you should not consider any recommendations, suggestions, or ideas made during our events or coaching sessions as professional financial advice. For matters relating to investments or the management of your personal or business finances, you should consult with your own licensed/ professional financial advisers.

• Third-Party Goods or Services: We cannot accept responsibility for the quality or effectiveness of any goods or services provided by third parties which may be referenced, mentioned, or suggested during our events. Any decision to purchase goods or services from these third parties is solely at your own risk. Under the UAE Consumer Protection Law (Federal Law No. 15 of 2020), it is essential to independently assess third-party goods and services before making a purchase.

• You are entitled to remedies, including refunds, repairs, or replacements, if our products or services are not in conformity with the contract, and we make no guarantee regarding the outcome of any advice provided, nor do we accept liability for third-party products or services, in accordance with UAE Consumer Protection Law (Federal Law No. 15 of 2020).

During some of our events, you may be invited to participate in activities that could potentially involve a risk of personal injury. By booking a place at any of our events, you expressly acknowledge and accept that, participation in such activities is entirely voluntary, and you have the right to decline to participate in any activity without any obligation or penalty, and should you choose to participate, you do so at your own risk. If you do take part, you do so of your own free will and at your own risk and you also waive any and all claims you may have against us, any of our staff, or presenters arising out of any injury or loss suffered while taking part in activities at our events, except in cases where the injury is directly caused by our negligence.

This clause aligns with UAE Federal Law No. 5 of 1985 (the Civil Transactions Law) and Federal Decree-Law No. 6 of 2023 on Consumer Protection, ensuring compliance with UAE regulations regarding contracts, obligations, and consumer rights.

We will make every effort to ensure that our products are delivered as advertised or as agreed with you. However, we reserve the right to amend details of any product, including but not limited to the timing, location, venue, content and speakers. For the case of events, we will give you at least 14 days’ prior notice in writing of any change in the timing, location or venue. We further reserve the right to make modifications to the course content and speakers without prior notice where necessary.

If you are unable to attend an event because of changes in the timing, location, or venue, you will have the option to transfer your booking to another person or receive a credit for the booking. We disclaim liability for any other costs or expenses, which you may incur, such as travel or accommodation, cancellation charges, arising from attendance at the event.

You can only transfer your booking for a product to someone else by notifying us at least 7 days beforehand.

You are expressly prohibited from selling or otherwise commercially transferring your booking to any third party.

We retain and own, all intellectual property rights, including copyright, in any materials provided or given to you in connection with any event you attend or course you participate in, whether such materials are delivered in physical or electronic form. This means that you are prohibited from copying, reproducing, distributing, or otherwise using these materials in any format for any purpose or the benefit of any third party, whether for commercial purposes or otherwise, without our prior written consent. Any unauthorized use, reproduction, or distribution of these materials may result in legal action, that we have the right to bring such legal proceedings in accordance with Federal Law No. 38 of 2021 in the United Arab Emirates.

Engaging with us and where these Terms and Conditions apply, you acknowledge that we may collect, store, and use any personal information in accordance with our Privacy Policy. This is to note that all such processing of personal data is carried out in compliance with Federal Decree-Law No. 45 of 2021 of United Arab Emirates, on the Protection of Personal Data and any applicable Data Protection Code. A copy of our Privacy Policy is available upon request or on our website at www.tjibaria.com/privacypolicy.

This contract shall be governed by and construed in accordance with the Federal Laws of the United Arab Emirates. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates. Prior to initiating any legal proceedings, you must issue a written notice to us, at least 15 days in advance, clearly stating the nature of the dispute to allow for clarification and potential resolution.